Priceless Gallery Refund & Return Policy

At Priceless Gallery, we value our customers and want you to enjoy every purchase with confidence. To ensure a smooth shopping experience, please read our Refund & Return Policy below:

1. Eligibility for Returns
• Items must be returned within 7 days of delivery.
• Products must be unused, unworn, and in their original packaging (including tags, dust bags, or jewelry boxes where applicable).
• For hygiene reasons, earrings and other pierced jewelry are non-returnable unless faulty.
• Sale items or discounted purchases are final sale and cannot be returned or refunded.

2. Refunds
• Refunds will be issued only if the item received is damaged, defective, or incorrect.
• Once we receive and inspect your return, you will be notified of the refund status.
• Approved refunds will be processed within 5–10 business days, and funds will be returned through your original payment method.

3. Exchanges
• If you wish to exchange an item (for size, style, or color), please contact us within 7 days of delivery.
• Exchanges are subject to product availability. If the requested item is unavailable, a refund or store credit will be offered.

4. Return Shipping
• Customers are responsible for the cost of return shipping unless the item was delivered damaged, defective, or incorrect.
• We recommend using a trackable shipping method to ensure your return reaches us safely.

5. Non-Returnable Items
• Earrings and pierced jewelry (for hygiene reasons)
• Gift cards or store credits
• Final sale or clearance items

6. How to Start a Return

To initiate a return or exchange, please contact us at:
📧: pricelessgallery@gmail.com
📞: 07089145580

Include your order number, item name, and reason for return in your message.

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At Priceless Gallery, customer satisfaction is our top priority. We promise to handle all returns and refunds quickly, fairly, and with care.